Faqs
Frequently Asked Questions
Are these paintings original?
Yes, all the hand-made paintings in my shop are 100% original acrylic and mixed artworks created by MalhechoArt | Juan Giraldo
What does high-quality print mean?
They are high quality printed reproductions of the original works of MalhechoArt.
The artworks are printed using high quality paints on premium canvas. Perfect for home decor, space design or office design. Order your new artwork now and enjoy free & fast worldwide shipping
How are the paintings or prints shipped?
Each painting or print is carefully packaged to ensure safe delivery. Certain paintings or prints are rolled and shipped in a secure mailing tube.
Others are available stretched and ready to hang in their frame. Please refer to the listing for specific packaging information for each artwork.
How can I track my order?
Upon shipment of your order, you’ll receive a tracking number. This tracking number allows you to monitor your package’s progress. Please keep in mind that while the tracking provides updates, it doesn’t offer real-time, minute-to-minute location data. To ensure a smooth experience, we recommend placing your orders with ample frame time.
Can I request a custom painting?
Yes, I do accept custom painting requests. Feel free to contact me with your ideas, and we can discuss the details, including size, subject matter, and pricing.
Damaged product?
If for some reason your order is damaged in transit, we will be happy to send replacements or a refund, whichever you prefer. Shipping & returns policy.
What materials do you use for your paintings?
I employ high-quality acrylic paints, oil paints, spray paints, or oil pastels and canvases to craft my artwork, guaranteeing vibrant hues and enduring. Occasionally, I explore unconventional surfaces to infuse distinct finishes and textures into my paintings, while maintaining their enduring allure.
Do the paintings come framed?
Unless specified in the product description, paintings do not come framed. However, I can offer framing recommendations if you’d like to display your artwork in a frame.
How do I care for my painting?
To keep your painting looking its best, avoid direct sunlight and extreme temperatures.
Dust the surface gently with a soft, dry cloth if needed.
Can I sign up for updates about new paintings?
Absolutely! You can follow our website shop and our Instagram to receive updates about new paintings, promotions, and events.